In early 2016, it was time to renew my annual contract with the electric company. We have deregulation in Texas, so while everyone gets power from Oncor, we can pick which company sends us the bill each month. Strange I know, but for the past few years I've been skipping from one name to the next to always get the best deal I can. So far, it's worked out without a hitch. If there is a power problem, you call to report it to Oncor, and they fix it. The billing company just bills you for what you use, and doesn't provide any other service.