Last February, I booked my trip from Dallas to Suvasuva, Fiji... and the entire time all was well. Until this morning, that is. I got an email mere hours before I'm about to depart, learning that the first leg of my trip has been pushed three hours later than my itinerary listed. That delay meant I would miss the second flight, which is the big one over the Pacific Ocean. Immediately I called the airlines to figure out what was going on, and was referred to the original company that provided this offer. The conversation was naturally frustrating, and took over an hour.